Storage FAQ: South Town Storage, Idaho Falls

You can rent online any day, including Saturday and Sunday, and move in the same day. Choose a size on the rent page, select Rent Now, and complete the rental: finish the online application, upload a photo ID, and give an email address and payment of the first month’s rent. Your gate code is sent by text. You do not need to meet the manager. If you would rather hold a unit first, you can reserve for free and finish the rental later. For sizes with a waiting list, join the list online or call or text (208) 522-6222.

You do not need an appointment to rent online. You can complete a rental any day, including weekends, and receive your gate code by text without meeting the manager. The office is open Monday through Friday, 9:00 AM to 2:00 PM, and is closed Saturday and Sunday for in-person visits. The manager answers calls and texts 24/7 at (208) 522-6222.

If the size you want is full, you can join the waiting list online or call or text (208) 522-6222. Waiting-list sizes are marked on the rent page.

Finish the online application, upload a photo ID, and give an email address and payment of the first month’s rent. That payment covers your first 30 days, starting on your rental start date. There is no admin fee. Major credit and debit cards are accepted. A free lock is included when you rent.

No. Rentals are month-to-month, so you only pay for the time you need. A 12-month prepaid option with a 10% discount is offered on many units; it is optional, not a required term. Current offers are shown on the rent page.

Yes. You can switch unit sizes whenever you want. Call or text (208) 522-6222 and we will help you move to a different size.

Yes. Packages can be shipped to the office at 5634 S. Yellowstone Hwy, Idaho Falls, ID 83402.

Yes. Packing supplies are sold in the office. The public price list, which includes tax, has small, medium, and large boxes for $1.90–$3.91, a disc lock for $12, mattress covers, a sofa cover, tape, wrapping paper, and a Forearm Forklift extension for $15. The tips page also recommends uniform boxes, tape, and markers. A free lock is included when you rent; the $12 disc lock is if you need another one.

Standard drive-up units start at $45 per month (5x10 and 10x5), and interior temperature-controlled units start at $63 per month. Covered RV parking starts at $121.50 per month equivalent for the 12.5x36 space with 12 months prepaid ($1,458 upfront), or $135 month-to-month. The 12.5x38 covered space is $130.50 per month equivalent with 12 months prepaid ($1,566 upfront), or $145 month-to-month. Current starting prices for every size are on the rent page. Many units offer a 10% discount if you prepay 12 months. As of November 13, 2026, some 10x10 and 10x20 standard drive-up units also showed a ’buy one month get one month free’ offer through 11/21/2026 12:00 AM. Prices are starting rates and change with availability.

No. The first month is not prorated. Your billing cycle starts on the day you rent the unit and renews every 30 days from that date, not on the 1st of the calendar month. The first month’s rent covers those first 30 days. There is no admin fee.

Your rate is locked for 12 months from move-in. Rentals stay month-to-month; the guarantee is about your rate, not a required 12-month lease.

Pay rent online from your account any time, or in the office during business hours (Monday through Friday, 9:00 AM to 2:00 PM). We accept major credit and debit cards. Your online account lets you view statements, pay online, and update your information 24 hours a day, 7 days a week.

There is no admin fee. Rent is the published unit rate. A free lock is included when you rent. Optional costs that may apply are Tenant Protection, starting at $12 per month, and an extra disc lock sold in the office for $12 (price includes tax). Taxes may apply.

Tenant gate access is 24/7, including holidays. The office is open Monday through Friday, 9:00 AM to 2:00 PM, and is closed Saturday and Sunday for in-person visits. You can still rent online, get a gate code by text, call or text (208) 522-6222, and access your unit when the office is closed.

The property is fenced and gated. After you complete your rental online, your gate code is sent by text. You do not need to meet the manager to get in. Use that code at the gate. Do not give your gate code to anyone else.

Yes. Gate access is 24/7, including holidays.

The property is fenced and gated, with lighting and cameras throughout the facility and 24/7 gate access. Each tenant uses their own lock on their unit, and South Town gives you one free when you rent. Each RV bay is the customer’s own locked space. Optional Tenant Protection is available.

Yes. South Town provides a free lock when you rent. You use your own lock; South Town gives you one free. If you need another, a disc lock is sold in the office for $12, and that price includes tax. For Tenant Protection, a disc or cylinder lock is required to avoid the $200 deductible.

Use a disc or cylinder lock. South Town gives you a free lock when you rent. A disc or cylinder lock is also the type required to avoid the $200 Tenant Protection deductible, and extra disc locks are sold in the office for $12.

South Town offers optional Tenant Protection as an alternative to filing a homeowner’s insurance claim. Plans start at $2,000 of coverage for $12 per month, up to $15,000 for $42 per month. The deductible is $200 and is waived if you use a disc or cylinder lock. Covered perils and claim steps are listed on the Tenant Protection page. Stored items may not be covered by a homeowner’s policy. The facility also has cameras throughout and 24-hour video surveillance.

The rent page lists drive-up units, interior and drive-up temperature-controlled units, drive-through 10x30 and 10x40 units, and covered and enclosed RV bays from 12.5x36 to 15x48. As of November 13, 2026, there were 40 named unit types. Current availability is on the rent page.

The size guide explains what 5x10, 5x15, 10x10, 10x15, 10x20, 10x25, and 10x30 units typically hold. For example, a 10x10 is described as holding a one-bedroom apartment with a refrigerator and washer/dryer, or about 200 file boxes. For other sizes, including temperature-controlled units and RV bays, see the rent page or call or text (208) 522-6222.

Every unit is at least as tall as its door opening, and most are taller inside. If you are storing something tall, the door opening is the measurement to check first, because that is the clearance your item has to pass through. For our RV and boat bays, the 15x43 enclosed bays have 12-foot-wide, 14-foot-tall doors. Current sizes are listed on the rent page. If you want us to check a specific unit, call or text (208) 522-6222.

Do not store food in your unit. Do not store toxins, flammables, or combustibles such as paint thinner, gasoline, solvents, paint, or propane tanks. See the tips page for packing advice, and the blog post Properly storing propane tanks.

Yes. The tips page covers walkways, stacking, labeling, standing mattresses and sofas on end, covering furniture, keeping value items toward the back, and related packing advice.

Yes. Interior temperature-controlled units from 5x10 to 15x20 are heated and cooled and kept at about 55–80°F, so your belongings stay protected from Idaho Falls heat and cold. Drive-up temperature-controlled units are also offered (5x17 and 7x15 on the rent page). Some interior temperature-controlled units are marked ADA. RV bays are not temperature-controlled.

South Town offers temperature-controlled units, which are heated and cooled and kept at about 55–80°F. The facility does not advertise a heated-only option.

Temperature-controlled units are the better choice for items that can be hurt by Idaho Falls heat and cold, such as furniture, electronics, documents, photographs, and fabrics. Standard drive-up units are often used for tools, outdoor equipment, and other belongings that can handle temperature swings. RV and boat storage is in covered or enclosed bays, which are not temperature-controlled.

Yes. South Town has covered RV parking (12.5x36 and 12.5x38) and fully enclosed RV bays from 13x22 through 15x48, plus drive-up and drive-through units that are used for vehicles and toys. Select enclosed bays include a 120-volt outlet and light. The 15x43 enclosed bays have 12-foot-wide, 14-foot-tall doors. Current sizes and prices are on the rent page and the RV page.

No. RV bays are not temperature-controlled. In this High Desert area, a covered or enclosed bay is usually enough to stop sun damage, windshield cracking, rodent nests, and winter ice damage. For motorcycles, ATVs, and electronics inside the rig, an enclosed bay with an outlet is the better fit.

Give 7 days’ notice, and leave the unit clean. Call or text (208) 522-6222 to start a move-out.

South Town Storage is at 5634 S. Yellowstone Hwy, Idaho Falls, ID 83402. Call or text (208) 522-6222, or email idahosouthtownstorage@gmail.com. The facility is on the Yellowstone Highway corridor, about 10 minutes from downtown Idaho Falls, a few minutes from Ammon, and roughly 15 minutes from Ucon.

The facility is in Idaho Falls and is a short drive from Ammon and Ucon. Nearby communities also include Shelley, Lincoln, Iona, and Woodville.

Call or text (208) 522-6222 any time. The manager answers calls and texts 24/7, including evenings, weekends, and holidays. You can also email idahosouthtownstorage@gmail.com or use the contact form. The office is open Monday through Friday, 9:00 AM to 2:00 PM, and closed Saturday and Sunday for in-person visits.